Privacy Policy

By accessing or using our Service, you agree to the terms of this Privacy Policy and our Terms of Service.

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I. INFORMATION WE COLLECT

We collect both Personal Information and Non-Personal Information.

1. Personal Information

Personal Information includes information that can identify you directly or indirectly. Depending on how you use our Service, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Billing information (including payment details processed via third-party providers)
• Account login credentials
• User-generated content submitted through the platform
• Any other information you voluntarily provide

2. Non-Personal Information

Non-Personal Information includes data that does not directly identify you, such as:

• Browser type
• IP address
• Device type
• Operating system
• Referring URLs
• Usage patterns
• Pages visited
• Date and time of access
• API usage logs
• Aggregated analytics data

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II. INFORMATION COLLECTED THROUGH TECHNOLOGY

Securestack Technologies, Inc. uses cookies and similar technologies to enhance user experience and analyze usage.

Cookies

We use:

• Session cookies (expire when you close your browser)
• Persistent cookies (remain until deleted or expired)

Cookies help us:

• Authenticate users
• Maintain secure sessions
• Analyze performance
• Store user preferences
• Improve product experience

You may disable cookies via your browser settings; however, some features of the Service may not function properly.

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III. HOW WE USE YOUR INFORMATION

We use collected information to:

• Provide, operate, and maintain our Service
• Create and manage user accounts
• Authenticate API requests
• Process payments
• Improve system performance and security
• Provide customer support
• Send service-related communications
• Send marketing communications (with opt-out options)
• Monitor usage trends and detect fraudulent activity
• Comply with legal obligations

We do not sell your Personal Information.

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IV. HOW WE SHARE INFORMATION

We may share information in the following situations:

1. Service Providers

We share data with trusted third-party vendors that assist with:

• Cloud hosting
• Payment processing
• Email delivery
• Analytics
• Infrastructure monitoring

These providers are contractually obligated to protect your information.

2. Legal Compliance

We may disclose information if required by law or in response to:

• Legal process
• Court orders
• Government requests
• Fraud or security investigations

3. Business Transfers

If Securestack Technologies, Inc. undergoes a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.

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V. DATA SECURITY

We implement commercially reasonable security measures including:

• Encryption (HTTPS / TLS)
• Secure server infrastructure
• Access controls
• Firewalls
• Role-based authorization
• API authentication mechanisms

While we strive to protect your information, no system can guarantee absolute security.

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VI. DATA RETENTION

We retain Personal Information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

You may request account deletion at any time by contacting us.

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VII. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access your Personal Information
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to certain processing
• Withdraw consent for marketing communications

You can opt out of promotional emails by clicking "unsubscribe" in any marketing message.

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VIII. CHILDREN'S PRIVACY

Our Service is not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware of such data collection, we will delete it promptly.

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IX. THIRD-PARTY LINKS

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

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X. INTERNATIONAL DATA TRANSFERS

If you access our Service from outside the country where our servers are located, your information may be transferred across international borders and processed in accordance with this Privacy Policy.

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XI. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Significant changes will be communicated via:

• Email notification
• Notice on our website

Continued use of the Service after changes constitutes acceptance of the updated policy.

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XII. CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact:

Securestack Technologies, Inc.
131 Continental Dr, Suite 305
Newark, DE 19713, United States

• Privacy inquiries: privacy@securestack.tech
• General inquiries: hello@secstacktechnologies.com
• Website: https://www.secstacktechnologies.com